How can I track my order?
Once your order has been despatched you will receive a shipping confirmation email and tracking number via email. If it has been more than two business days since you placed your order and you still have not received a tracking number, please email us at firstname.lastname@example.org and we will gladly assist you.
Do you ship internationally?
Yes we ship internationally FREE of charge, no matter where you are in the world.
When do you ship?
We ship out orders the next working day. Once your product has been shipped you will receive an email confirmation with a tracking number.
How much does shipping cost?
Shipping is completely free no matter where you are in the world. However, prior to confirming your order, you’ll be able to select other delivery options and consider the prices for each option depending on your preference.
When will my order arrive?
We work to fulfil our orders as promptly as possible. Our warehouse begins processing your order within 1 business day after it is submitted. Keep in mind that packages aren’t transported over weekends or local public holidays.
Please note that our expected timeframes are estimates and can vary due to factors outside of G&R Apparels, and the courier’s, control.
Unfortunately, due to shipping exemptions, if your country is not available in our checkout we are unable to ship there at this time.
We also cannot ship directly to APO/FPO, PO BOX or Parcel locker addresses. Since we cannot track packages after their arrival at these drop-off points, we are reluctant to make shipments that may be misdirected or lost
Will I Have to Pay International Taxes and Duties?
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the pound amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
G&R Apparel cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
Customers that will place an order with an European Union delivery address, will not be subject to import duties as we will ship the products from our warehouse in Europe.